1. Provider and agreement
These terms govern your access to Climer. Climer is operated by Orven Labs, registered in Hilversum, the Netherlands, under Dutch Chamber of Commerce number 98850083. Contact us at hello@climer.io.
By creating an account, purchasing a subscription, or using Climer, you agree to these terms. If you use Climer for an organization, you confirm that you may bind that organization. If you do not agree, do not use the service.
2. The Climer service
Climer is a managed search-content service. It can inspect a website, collect authorized search and public-web evidence, prepare visibility reporting and content plans, produce and review drafts, support publication to a configured website, and measure outcomes.
Features, allowances, and availability may differ by plan. Unless we expressly agree otherwise in writing, Climer is provided as an online service without a guaranteed service level or dedicated delivery timetable.
3. Accounts and authorized use
You must provide accurate information, keep access credentials confidential, and promptly tell us about suspected unauthorized use. You are responsible for activity under your account and for ensuring that anyone you authorize follows these terms.
You must be at least 18 and legally able to enter into a contract. You may use Climer only for websites and connected accounts you own or are authorized to manage.
4. Your materials and permissions
You retain ownership of content, brand assets, instructions, data, and other materials you provide. You grant Orven Labs a non-exclusive license to host, copy, transform, display, and otherwise process those materials only as needed to provide, secure, and support Climer.
You confirm that you have the rights and lawful basis needed for the materials and data you submit or connect. You are responsible for the legality, accuracy, and final use of content published to your website.
5. AI-generated work and OpenRouter
Climer uses OpenRouter and routed third-party models for tasks such as onboarding, research, sampling, planning, writing, review, and image generation. Relevant prompts, public website content, customer instructions, drafts, brand assets, and connected evidence may be processed by OpenRouter and the selected model provider.
Providers may include OpenAI, Anthropic, Google, Perplexity, and others available through OpenRouter. Their terms and data practices may apply to processing performed by them. Details are provided in our Privacy policy.
AI output can be inaccurate, incomplete, non-unique, or unsuitable. Climer includes evidence and review controls, but you must make the final decision. Publication requires an explicit customer action; you remain responsible for reviewing factual claims, rights, regulatory requirements, and suitability before publishing or relying on output.
6. Google and other connected services
If you connect Google Search Console, you authorize Climer to request read-only access and process the resulting data for visible Climer features. You may revoke access through Google and may ask us to disconnect and delete the stored credential.
Third-party services such as Google, Stripe, OpenRouter, Supabase, and a customer website remain governed by their own terms. We are not responsible for changes, outages, suspensions, or data supplied by a third party, although we remain responsible for our own obligations under applicable law.
7. Partners and listings
Climer may participate in relevant partner programs and independent software directories. Climer is listed on Dang.ai.
8. Subscriptions, billing, and taxes
Paid plans are billed in US dollars through Stripe, monthly or annually as shown at checkout. Prices, billing frequency, included site slots, and content allowances are presented before purchase. Taxes are calculated and added at checkout where applicable.
New purchases use Stripe Managed Payments, with Link acting as the merchant of record and providing payment processing, applicable tax handling, transaction-level support, and subscription management. Subscriptions renew automatically for the selected billing period until cancelled. If payment fails, access to paid work may be restricted while we preserve existing account history as described in the product.
9. Fourteen-day refunds and withdrawal
You may request a full refund of any Climer subscription charge, including an initial or renewal charge, within 14 days after the date of that charge. Email hello@climer.io from the account email and identify the charge. Approved refunds are returned to the original payment method. We may end the refunded paid access when we process the request.
Consumers who purchase online may also have a statutory 14-day right to withdraw from the service contract without giving a reason. Our refund promise is intended to be at least as favorable for Climer subscription charges and does not limit mandatory consumer rights. We will make a required refund without undue delay and no later than 14 days after receiving a valid withdrawal or refund request.
10. Cancellation
You may manage or cancel a Managed Payments subscription through Link. Existing subscriptions may instead use the Stripe customer portal. You can also contact us. Unless a refund or mandatory law applies, cancellation takes effect at the end of the paid billing period and does not produce a prorated refund.
Cancelling a subscription stops future renewal. It does not automatically delete your account or content. You may separately request account deletion under the Privacy policy.
11. Acceptable use
You must not use Climer to:
- break the law or infringe another person's rights;
- publish deceptive, defamatory, discriminatory, harmful, or malicious content;
- submit data you are not authorized to process or expose secrets or unnecessary sensitive personal data;
- bypass plan limits, security controls, access restrictions, or provider policies;
- disrupt, probe, reverse engineer, scrape, or overload Climer except where mandatory law expressly permits it; or
- use outputs or connected data to build unlawful profiles, make prohibited decisions, or train models contrary to provider terms.
12. Intellectual property
Orven Labs and its licensors retain all rights in Climer, including its software, interfaces, branding, documentation, and service methods. These terms give you a limited, non-exclusive, non-transferable right to use Climer during your account term.
As between you and Orven Labs, you may use and own the final content generated specifically for your account to the extent legally possible. Because AI output may not be unique or protected by intellectual-property law, we do not promise exclusivity or that rights will arise in every output.
13. No guaranteed search outcome
Search engines, AI-answer systems, audiences, competitors, and third-party platforms change independently of Climer. We do not guarantee rankings, indexing, impressions, clicks, mentions, traffic, conversions, revenue, or acceptance by a platform. Reports and output are decision support, not legal, financial, or professional advice.
14. Availability and changes
We may maintain, change, add, or remove features to operate and improve Climer. We will avoid materially reducing a paid plan during its current billing period without reasonable notice, except where a security, legal, or provider issue requires faster action.
We may suspend access where reasonably necessary to protect Climer, other users, or connected services, or where you materially breach these terms. We will provide notice and an opportunity to resolve the issue when reasonably possible.
15. Liability
Nothing in these terms excludes liability that cannot legally be excluded, including mandatory consumer protections or liability for intent, fraud, gross negligence, death, or personal injury where applicable.
For business customers, to the maximum extent permitted by law, Orven Labs is not liable for indirect, incidental, special, punitive, or consequential loss, loss of profit, loss of opportunity, or loss caused by customer publication decisions or third-party services. Our aggregate liability relating to Climer is limited to the fees you paid for Climer during the 12 months before the event giving rise to the claim.
16. Termination and data
You may stop using Climer at any time. We may terminate an account for a material breach that is not remedied after reasonable notice, or immediately for unlawful use or a serious security risk. Terms that by their nature should survive termination remain effective, including payment obligations, intellectual-property provisions, liability limits, and dispute terms. Data is handled according to the Privacy policy.
17. Changes, governing law, and contact
We may update these terms for legal, security, provider, or service changes. We will publish the new date and provide reasonable notice before a material change takes effect for an active paid subscription.
Dutch law governs these terms. Disputes are submitted to the competent courts in the Netherlands, except that consumers retain any mandatory protections and right to bring a claim in another court provided by applicable consumer law.
Questions, cancellations, withdrawals, and refund requests can be sent to Orven Labs at hello@climer.io.